Here's how to reach us.
855-842-2372 callers within the US
1-215-842-2372 International callers
Monday – Friday 8AM to 8PM ET
Saturday – Sunday 9AM to 6PM ET
For lost or stolen cards, or if you think you’re
the victim of ID theft, please call us 24/7 and
press 5 after the prompt.
PO Box 2140
Cranberry Township, PA 16066
To email us about your account:
Mail check deposits to:
PO Box 4586
Carol Stream, IL 60197-4586
Need a deposit slip (PDF)?
Overnight your deposits to:
2400 Ogden Avenue
Lisle, IL 60532
Talk with a Mortgage Consultant:
Monday – Friday 8:30AM to 8PM ET
Need help with your current loan?
Monday – Thursday 9AM to 8PM ET
Friday 9AM to 6PM ET
Mortgage Service Center
P.O. Box 371458
Pittsburgh, PA 15250-7458
Home Equity Line of Credit
Home Equity Service Center
P.O. Box 0055
Palatine, IL 60055-0055
Looking for TIAA instead of TIAA Direct?
Weekdays 8AM to 8PM ET
Saturday 9AM to 6PM ET
Weekdays 8AM - 8PM ET
Weekends 9AM - 6PM ET
Weekdays 8:30AM - 8PM ET
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