Contact Us


Here's how to reach us.

Deposit Accounts

By Phone
855-842-2372 callers within the US
1-215-842-2372 International callers
Monday – Friday 8AM to 8PM ET
Saturday – Sunday 9AM to 6PM ET

For lost or stolen cards, or if you think you’re
the victim of ID theft, please call us 24/7 and
press 5 after the prompt.

By Mail
TIAA Direct
PO Box 2140
Cranberry Township, PA 16066

By Email
To email us about your account:

  • Log in at
  • Click Messages near the top of the page.

Mail check deposits to:
TIAA Direct
PO Box 4586
Carol Stream, IL 60197-4586

Need a deposit slip (PDF)?


Overnight your deposits to:
TIAA Direct
270 Remington Blvd.
Suite B
Bolingbrook, IL 60440

Home Loans & Lines

By Phone
Home Loans
Talk with a Mortgage Consultant:
Monday – Friday 8:30AM to 8PM ET

Need help with your current loan?
Monday – Friday 8:00AM to 9:00PM ET


Quick Answers

Have questions about managing your TIAA Direct account? We can help.

Looking for TIAA instead of TIAA Direct?

Weekdays 8AM to 8PM ET
Saturday 9AM to 6PM ET

Contact Us


Call 855-842-2372

Weekdays 8AM - 8PM ET
Weekends 9AM - 6PM ET

Loans & Lines

Call 844-248-2360

Weekdays 8:30AM - 8PM ET

Manage Your Bank Accounts

Log in to access your account

Log into bank account
Manage Your Home Loans

Log in to access your account

Log into home loans

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