Contact Us


Here's how to reach us.

Deposit Accounts

By Phone
855-842-2372 callers within the US
1-215-842-2372 International callers
Monday – Friday 8AM to 8PM ET
Saturday – Sunday 9AM to 6PM ET

By Mail
TIAA Direct
PO Box 2140
Cranberry Township, PA 16066

By Email
To email us about your account:

  • Log in at
  • Click Messages near the top of the page.

Mail check deposits to:
TIAA Direct
PO Box 4586
Carol Stream, IL 60197-4586

Need a deposit slip (PDF)?


Overnight your deposits to:
TIAA Direct
2400 Ogden Avenue
Suite 120
Lisle, IL 60532

Home Loans & Lines

By Phone
Home Loans
Talk with a Mortgage Consultant:
Monday – Friday 8:30AM to 8PM ET
Saturday 8:30AM to 5PM ET

Need help with your current loan?
Monday – Thursday 9AM to 8PM ET
Friday 9AM to 6PM ET

By Mail
First Mortgage
Mortgage Service Center
P.O. Box 371458
Pittsburgh, PA 15250-7458

Home Equity Line of Credit
Home Equity Service Center
P.O. Box 0055
Palatine, IL 60055-0055

Looking for TIAA-CREF instead of TIAA Direct?

Weekdays 8AM to 8PM ET
Saturday 9AM to 6PM ET

Contact Us


Call 855-842-2372

Weekdays 8AM - 8PM ET
Weekends 9AM - 6PM ET

Loans & Lines

Call 844-248-2360

Weekdays 8:30AM - 8PM ET
Weekends 8:30AM - 5PM ET

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